✦ FAQ

    Frequently asked questions.

    Answers to common questions about journal procurement, NAAC compliance, Ask Infinite AI, and our software products.

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    Journal Procurement

    How long does it take to get a journal subscription quote?

    We deliver consolidated quotes across all 16 publishers within 24 hours of receiving your requirement file (Excel, PDF, or Word format).

    Can you source journals from multiple publishers in a single order?

    Yes. Our single-file RFQ system aggregates requirements across all 16 authorized publisher networks and delivers one consolidated invoice.

    What is consortium pricing and can small colleges participate?

    Consortium pricing allows Tier 2 and Tier 3 colleges to pool their subscription requirements, achieving group discounts. Any institution can participate regardless of size.

    Do you supply print journals, digital, or both?

    Both. We supply print delivery, digital IP-authenticated access, print+digital bundles, and back volume archives.

    NAAC Compliance

    How does Infinite Publishers help with NAAC accreditation?

    We provide COUNTER 5 usage statistics, pre-formatted NAAC Criterion 4 evidence reports, and a guided NAAC/NABH checklist tool.

    Which NAAC criteria do your services cover?

    Primarily Criterion 4 (Infrastructure & Learning Resources) and Criterion 3.4 (Research Publications & Awards).

    Can you guarantee NAAC scores or outcomes?

    No. We provide evidence documentation and compliance tools. NAAC outcomes depend on the peer team and overall institutional quality.

    Ask Infinite AI

    What is Ask Infinite AI?

    Ask Infinite AI is our AI journal assistant that helps librarians find the right journals by subject, APC budget, indexing (Scopus/WoS/PubMed), and publisher — using natural language.

    Is Ask Infinite AI free to use?

    Yes, the basic journal discovery feature is free for all institutions. Advanced features (NAAC report generation, renewal tracking) are included with active subscriptions.

    Software Products

    Is the Library Management System cloud-hosted or server-based?

    Fully cloud-hosted. No server installation required. Access from any browser with automatic backups and 99.9% uptime SLA.

    Does the Anti-Plagiarism Tool support Indian regional languages?

    Yes — it supports English, Hindi, and major regional Indian languages including Tamil, Telugu, Kannada, Marathi, Bengali, and others.

    Getting Started

    How do I get started with Infinite Publishers?

    Three steps: (1) Book a free consultation — 2 minutes, no obligation. (2) Upload your journal requirement list. (3) Receive your consolidated quote within 24 hours and go live with IP authentication.

    Is there a minimum order size?

    No minimum. We serve institutions ranging from small nursing colleges to large multi-campus universities.

    Still have questions?

    Our team is ready to help with your specific requirements.

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