Your data, protected.
We take your privacy seriously. Learn how we collect, use, and safeguard your personal information.
Data We Collect
We collect information you provide directly through our contact forms, quote requests, and inquiry submissions. This includes your name, email address, phone number, institution name, designation, and any requirement details you share with us. We also collect usage data such as pages visited, time spent, and browser information to improve our website performance.
How We Use Your Data
Your data is used to generate journal subscription quotes, manage your account, respond to inquiries, send relevant communications about our services, and improve our product offerings. We may use your contact information to notify you about renewal opportunities, new publisher partnerships, and relevant academic resources.
Third-Party Services
We use trusted third-party services to operate our platform: Google Analytics for website analytics, WhatsApp Business API for customer communication, and our CRM system for managing customer relationships. These services have their own privacy policies and data protection measures. We do not sell or rent your personal data to any third party.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. You may request deletion of your data at any time by contacting us at info@infinitepublishers.com. We will process your request within 30 days.
Your Rights Under DPDP Act 2023
Under India's Digital Personal Data Protection Act (DPDP), 2023, you have the right to: access your personal data, request correction of inaccurate data, request erasure of your data, withdraw consent for data processing, and nominate another individual to exercise your rights in case of death or incapacity. To exercise these rights, contact us at info@infinitepublishers.com.
Contact for Privacy Queries
If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please contact us at: Email: info@infinitepublishers.com | Phone: +91 99434 77776. We are committed to addressing your privacy concerns promptly and transparently.